Agency Banking

A. Postbank Agents

Postbank Agents bring services closer to you making it convenient to access cash anywhere.

Services Offered at Postbank Agents

  • Cash deposits
  • Cash withdrawals
  • Balance enquiry
  • Salary Payment
  • Mini statements
  • Pension payment
  • Payment of utility bills such as: Kenya Power Easy Pay, Selected water bill payments such as: Kilifi & Malindi Water Services  (KIMAWAS) Karuri Water Services, Ololaiser Water Services, Kikuyu Water Services, Limuru Water Services, Kiambu Water Services, Malindi Water & Sewerage Company (MAWASCO)

B. Agency Banking (Branchless Banking)

Postbank also offers banking services to customers of other banks and financial institutions in line with the Central Bank of Kenya guidelines on agency banking. Our partners include;

  • National Bank of Kenya
  • ABC Bank
  • NIC Bank
  • Oriental Commercial Bank
  • ABC Bank
  • Jamii Bora Bank
  • Housing Finance
  • I&M Bank

Other Services

We offer a variety of agency services, which are designed to make banking   an affordable and easier experience for our customers as follows:

  • Cash Collection- the Bank can assist companies who require cash collected on their behalf from various locations countrywide.
  • Cheque Deposits-This service is for companies who wish to access cash against presented cheques immediately.
  • Salary Payments- For organisations with a large countrywide presence, Postbank can assist in ensuring that salary payments are done faster and safely thus reducing security risks of carrying large amounts of cash on pay days.
  • Wage Payments- For companies with a large network and high wage payments, the Bank can facilitate such payments securely.
  • Redemption of cash premiums- Companies that running product promotions countrywide and are offering cash prizes can easily pay winners though us.
  • Disbursement of Student Loans- Postbank disburses student loans countrywide.
  • Payment of Pensioners- On behalf of the Government, we handle the payment of pensioners countrywide.